Identifying a problem is important because it allows our team to focus their efforts on solving the most pressing and significant issues facing users. By identifying and prioritising the problems that are most important to users, our team can create solutions that have the greatest impact on the user experience.
This can help to improve the overall usability and effectiveness of your application, leading to higher engagement and satisfaction among users.
Here are some well written problem statements:
"Users have difficulty understanding how to navigate our product, resulting in users getting lost and failing to discover valuable features."
"Users are underwhelmed by the onboarding process in our application, leading to poor retention and low conversion rate."
"Users are unable to easily access the information they need on our mobile web app, leading to a poor user experience and low engagement."
"Users are overwhelmed by the amount of information on our dashboard, resulting in a cluttered and confusing experience."
"Users struggle to complete tasks in our application due to a poorly designed user interface, leading to frustration and poor task completion rate"